Terms of Service — Wheremind

Version: 1.0 · Date: 4 October 2026

Service operator: Clamar Consultoria Unipessoal Lda (“Clamar”, “we”), NIF PT517994232, Rua Eng. Carlos Amarante 258, 4250-089 Porto, Portugal. Clamar operates the Service. “Wheremind” is a trade name of Clamar, not a separate company.
Seller of the €5 plan: Link, Stripe’s merchant of record, as shown at checkout and on the invoice (§5.2). Clamar is not the seller of that charge.
Contact: billing@clamar.co
Service: Wheremind, a geo-intelligence product at wheremind.ai and invite.wheremind.ai (the “Service”).

By creating an account or using the Service, you (“you”) agree to these Terms of Service (the “Terms”). If you accept on behalf of an organisation, you represent that you have authority to bind it.

1. Nature of the Service

1.1 The Service lets authorised accounts call place, geocoding, routing, and related capabilities through a Wheremind interface.

1.2 Maps keys stay on our servers. Clamar holds the Maps provider keys only on Clamar-controlled servers. You receive a Wheremind token only. That token is not a Maps provider key. You never receive, store, or control such a key through the Service.

1.3 Account. You need an account. The only sign-in is a one-time code sent to your email. No other sign-in method is offered.

1.4 How to describe the Service. Describe it as Wheremind or Wheremind geo-intelligence. Do not describe it as Maps access, Maps credits, or resale of a Maps API.

1.5 No transport service. Nothing in these Terms or the Service makes Clamar an operator, platform, or intermediary of TVDE, taxi, ride-hailing, or passenger transport. Clamar does not provide transport or accept bookings for transport.

2. Accounts, tokens, and security

2.1 Keep your account credentials and Wheremind tokens confidential, and use them only for your own authorised agents and systems.

2.2 You are responsible for activity under your account, including agents, scripts, and automated clients. Loops, retries, and runaway automation count against your quotas.

2.3 Do not attempt to extract Maps provider keys, circumvent authentication, share tokens outside your account, or probe the Service beyond documented use.

2.4 Sign-in and connect. Account sign-in is only the emailed one-time code. Where the product lets an agent connect, that connection uses OAuth 2.1 with PKCE. Public clients may register at /oauth/register. Authorization codes and access tokens are not placed in URLs or query strings. Redirects are limited to allowlisted URIs, including https://invite.wheremind.ai/oauth/callback. We may revoke a token or client for abuse, leakage, or security risk.

3. Acceptable use and Maps flow-down

3.1 Use of Maps features and content through the Service is subject to the Google Maps / Google Earth Additional Terms of Service and the Google Privacy Policy, as they apply to end users of that content. You must comply with those terms and with any Maps provider terms that flow down to your use.

3.2 Attribution. Whenever a person sees place, route, map, or similar results derived from that Maps content, including through an agent or chat, you must show the attribution the Maps provider requires.

3.3 You must not:

• scrape, bulk-download, or cache Places or other Maps content beyond what the provider’s terms allow;
• use Maps content to train, fine-tune, or improve AI or machine-learning models;
• redistribute Maps content or capabilities as a standalone API, a competing Maps product, or a substitute for the Maps provider’s own platform;
• use the Service for unlawful, abusive, deceptive, or security-harming purposes;
• reverse-engineer the Service except to the limited extent mandatory law allows.

3.4 Clamar may suspend or end access immediately for abuse, breach of these Terms, or breach of applicable Maps provider terms.

4. Quotas and fair use

4.1 Each account has hard quotas. Clamar also keeps a global usage ceiling and a kill-switch that may throttle, pause, or cut traffic to protect capacity, cost, or compliance.

4.2 Prepaid allowance is for fair use within your plan. Clamar may throttle or end access without refund, except where mandatory law requires otherwise, for quota abuse or use materially beyond the prepaid allowance, including automated looping.

4.3 Unused prepaid quota is not cash-refundable, except where mandatory law requires a refund.

5. Fees and payment

5.1 Fees and billing periods are as stated at checkout or on the invoice. The €5 plan is an on-ramp with a smaller included allowance of Wheremind credits, not a discounted higher plan. Other plans, where offered, are shown at checkout.

5.2 Who sells the €5 plan. The €5 plan is sold through Link (Stripe’s merchant of record), as shown at checkout and on Link’s invoice. Link calculates, collects, and remits indirect tax on that sale where Link covers it, and Link sends the invoice. Clamar operates the Service. Clamar is not the seller of that charge and does not issue a second invoice for it. The price shown at checkout is the amount you pay. The same rule applies to any other plan paid through that same checkout.

5.3 Taxes on a charge sold through Link appear on Link’s invoice.

5.4 Wheremind credits are prepaid units of Service usage. They are not Maps credits or API access. They expire at the end of the stated period and are not cash-refundable except where mandatory law requires. Unused credits are not cash. Credits do not bypass quotas, the global ceiling, or the kill-switch. Heavier place or search calls consume more credits than light geocode or route calls, as shown in the product. We may refuse or stop calls when the balance is insufficient. There is no overdraft.

6. Service level

6.1 The Service is provided as available. Clamar does not commit to an uptime or response-time SLA.

6.2 Hosting and edge delivery may use Cloudflare and other infrastructure. Maintenance, incidents, provider outages, and quota or kill-switch actions may interrupt the Service.

7. Fitness

7.1 Outputs, including places, geocodes, routes, and agent-mediated answers, may be incomplete, outdated, or wrong.

7.2 The Service is not for emergency response, life-critical decisions, navigation-critical guidance, or other high-risk uses where failure could cause death, personal injury, or significant property or environmental damage. Apply your own judgement.

8. Intellectual property

8.1 Clamar retains all rights in the Service, software, branding, and documentation. The Maps provider and its licensors retain rights in Maps content and branding.

8.2 You retain rights in your prompts, agent configurations, and other data you submit, subject to the licence Clamar needs to operate the Service.

9. Confidentiality

Each party shall keep the other’s non-public technical and commercial information confidential and use it only to perform these Terms, except for information that is public, independently developed, or required to be disclosed by law.

10. Liability

10.1 To the maximum extent permitted by law, Clamar is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from the Service or these Terms.

10.2 Clamar’s aggregate liability arising out of the Service or these Terms is capped at the fees you paid for the Service in the twelve months before the claim, including amounts collected by Link as merchant of record.

10.3 Nothing in these Terms excludes liability that cannot be excluded under applicable law, including fraud and mandatory consumer protections.

11. Suspension and end of service

11.1 These Terms apply while you have access to the Service.

11.2 Clamar may suspend access immediately for abuse, breach of these Terms, breach of Maps provider terms, security risk, non-payment, or a legal requirement.

11.3 Clamar may discontinue the Service or a material feature with thirty days’ notice by email or in-product notice, except where earlier action is required by law, security, or a provider’s terms.

11.4 When access ends, your right to use the Service and tokens ends. Sections that should survive, including liability, intellectual property, confidentiality, and governing law, survive.

12. Consumers and withdrawal

12.1 The Service is intended primarily for professionals and businesses.

12.2 If you are a consumer, you may have a 14-day right of withdrawal for distance contracts under Portuguese Decree-Law 24/2014. For the €5 plan, and for any other plan paid through the same checkout, Link is the trader for that purchase. Withdrawal, and any loss of that right because supply starts immediately, follow the checkout disclosure and Link’s invoice. A statement made only to Clamar does not replace that.

13. Changes

Clamar may update these Terms. Material changes will be notified with reasonable notice where practicable. Continued use after the effective date is acceptance, except where mandatory law requires a different process.

14. Governing law

14.1 These Terms are governed by the laws of Portugal.

14.2 The courts of Porto, Portugal, have jurisdiction, without prejudice to mandatory consumer rights to sue in another competent court.

15. General

15.1 These Terms are the entire agreement for the Service and supersede prior conflicting understandings on the same subject, unless a signed order expressly overrides a clause.

15.2 If a provision is unenforceable, the rest stays in effect.

15.3 You may not assign these Terms without Clamar’s prior written consent. Clamar may assign them to an affiliate or successor.

15.4 Notices to Clamar: billing@clamar.co. Notices to you: the email on your account.

Terms of Service, version 1.0, 4 October 2026.